Talk to the Bioflex Skincare Team

Need help with an order, a return or choosing the right products? Contact Bioflex Skincare on WhatsApp or email and our team will get back to you within 1 or 2 days. Tell us your skin type in the form and we’ll suggest a routine that suits it.

    By sending this form you agree to our Privacy Policy.

    Beauty That Delivers Results

    Quick Answers

    Before You Message Us

    Questions about delivery, cash on delivery and returns are answered in detail on our FAQ page. If yours isn't there, send us a message and we'll help.

    We reply to WhatsApp messages and emails within 8 working hours, Monday to Saturday, 10am–6pm. Messages sent outside these hours are answered on the next working day.

    Your order number, the name and phone number you used at checkout, and a short description of the issue. If an item arrived damaged or wrong, add a clear photo of the product and the parcel.

    Message us within 7 days of delivery with your order number and photos, and we'll arrange a replacement or refund as set out in our Return & Refund Policy.

    Yes. Tell us your skin type and main concern, such as acne, dark spots, oiliness or dryness, using the form above or on WhatsApp, and we'll suggest a simple routine. For a medical skin condition, please see a dermatologist at bioflex aesthetics.

    Yes. Send us the product names, quantities and your delivery address on WhatsApp, and we'll confirm your order and total before dispatch.

    Your Shopping cart

    Close